Project management is no longer possible without technical support and Confluence software is one tool that has all the features necessary for streamlining business activities. It is a cloud-based platform and helps companies build a database from scratch. However, there are also some downsides to choosing Confluence so we are listing them all down to help users make a smart choice.
Benefits
Easy Collaboration
One of the most useful features of Confluence is the collaboration tool which is why businesses choose it over the competition every time. It gives administrators the right to set permission levels for all users and choose who has access to every file, document, and data source. Managers can also view the version history and get notified every time employees make changes to the task. Confluence project management sets up an efficient feedback system that helps teams make sure their knowledge base is accurate, comprehensive, and updated.
Direct Integration
Confluence is part of the Atlassian Suite which means it already has vast integration capabilities for Jira, Bitbucket, Trello, and other tools. Apart from that, there is a vast marketplace with third-party tools that can work with Confluence. These integrations make it possible for Confluence to work on any platform. They assist with creating charts, connecting email services, and also adding attachments to documents. They make the user experience much better and help streamline all internal processes.
Accurate Analysis
Confluence software shows what data means and predicts future trends with the help of different plugins. Users can track the tasks they are involved in and also use the reports to understand what is going on inside different departments.
Drawbacks
Clunky Search
The least attractive feature of Confluence software is the search bar and users usually have to manually look for the information they need. Some extensions can help make Google searches from within the workspace but there is still a gap when it comes to sorting through documentation. Document tags, task dependencies, and titles should help users find what they need.
Too Many Plugins
Atlassian has made some efforts to add more native features and increase functionality but they still fall short of what is expected. Users have to heavily rely on third-party extensions and plug-ins to get even the most basic tasks done. At times even the third-party marketplace disappoints and fails to offer the appropriate solution. In those cases, the teams have to design their plugins or connect their legacy systems which are often counterproductive. This is only a suitable option for IT or software development firms since not everyone has the technical expertise to pull it off.
Poor Infrastructure
It is easy to follow the Confluence demo and set up the software but for companies with more advanced needs, the infrastructure lacks functionality. There are no options for data locality and users have to self-host their solutions. The administrators also have to look after the security processes and scale them up when it is needed which can cause problems for larger organizations when they outgrow the limited system.
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